Junior Medical Admin Assistant

About the role

Dr Bertus Mensveld’s specialist medical practice in Sandton, Johannesburg, is seeking a Junior Medical Admin Assistant to provide administrative and patient support. The ideal candidate will be organised, efficient and compassionate, with strong communication skills and the ability to follow instructions while assisting with the day to day operations of a busy medical practice, including administrative support for palliative care patients.

You may be a good fit if you:

• Have strong organisational and time management skills.
• Pay close attention to detail and accuracy.
• Can multitask and prioritise responsibilities effectively.
• Are efficient, methodical and well organised.
• Have a friendly, kind and empathetic approach to patient care.
• Possess strong interpersonal and communication skills.
• Have excellent telephone etiquette and communicate professionally.
• Have good written English, grammar and attention to detail.
• Can follow instructions and work within established processes.
• Work effectively in a busy, fast paced medical practice.
• Remain calm under pressure and manage competing priorities.
• Are dependable, professional and discreet.
• Work well as part of a team and independently when required.
• Understand the importance of maintaining patient confidentiality at all times.

Strong candidates may also have experience with:

• Previous administrative experience in a medical practice or healthcare environment.
• Patient reception, appointment scheduling and diary management.
• Answering telephone calls and handling patient enquiries professionally.
• Maintaining accurate patient records and updating practice management systems.
• General office administration, filing and document management.
• Assisting with medical correspondence, reports and other administrative documentation.
• Handling sensitive patient information with discretion and confidentiality.
• Providing administrative support to patients requiring palliative care.
• Communicating compassionately with patients, families and healthcare professionals.
• Using email, Microsoft Office and other standard office applications.
• Managing multiple administrative tasks while maintaining accuracy and efficiency.

Representative projects:

• Supporting the daily administrative operations of the specialist medical practice.
• Assisting with patient enquiries, appointment coordination and telephone communication.
• Maintaining accurate patient records and confidential medical documentation.
• Providing administrative support for palliative care patients where required.
• Assisting with filing, correspondence and general office administration.
• Communicating professionally and compassionately with patients, families and healthcare professionals.
• Helping ensure the practice operates efficiently and that administrative tasks are completed accurately and on time.

Logistics:

• Location: Sandton, Johannesburg, South Africa.
• Position: Junior Medical Admin Assistant.
• Practice: Dr Bertus Mensveld’s specialist medical practice.
• Work environment: Private specialist medical practice.
• Role focus: Patient support, medical administration and day to day practice operations.
• Working arrangements: To be discussed during the recruitment process.
• Start date: To be confirmed.
• Experience: Previous medical administration experience would be advantageous but is not essential if the candidate demonstrates the required skills and willingness to learn.

About Dr Bertus Mensveld

At Dr Bertus Mensveld in Johannesburg, we believe in providing comprehensive care for endocrine and diabetes health through personalised treatment tailored to each patient's needs. With 20 years of experience, we focus on supporting your wellness journey through diabetes management, thyroid care and the treatment of hormonal imbalances.

We provide personalised treatment plans, blood sugar monitoring and medication management for Type 1, Type 2 and gestational diabetes. We also evaluate and treat thyroid conditions, including hypothyroidism, hyperthyroidism, thyroid nodules and thyroid cancer.

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